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The client who went dark in Thailand

Roughly $700,000 of resort inventory, a vendor network across a border, armed rebel activity on the route, and a client nobody could reach. Resolved in a month.

Field log · filed by Randall Marshall

Year
2023
Waters
Thailand, 2023
Filed by
Randall Marshall

The account

2023. A client building a resort in Thailand went dark mid-project, with roughly seven hundred thousand US dollars of inventory in motion: an excavator, twenty-six e-scooters, four custom shipping containers, vehicles.

Our founder flew over, located the client, got leadership on the phone, and spent a month putting the operation in order.

Armed rebel activity sat on the container route. The fix was a five-hundred-dollar follow car. The books came back balanced and the credit card came back clean.

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