Legal
CASL Compliance
Canada's Anti-Spam Legislation
Our Commitment
3D3D Atlantic Cooperative complies fully with Canada's Anti-Spam Legislation (CASL). We only send commercial electronic messages to recipients who have given express or implied consent.
Express Consent
We obtain express consent through opt-in checkboxes on our order forms, maker applications, and newsletter signup. We never pre-check consent boxes. Consent records (date, source, method) are stored securely.
Implied Consent
Implied consent applies for 24 months after a purchase or 6 months after an inquiry. After this period, we require express consent to continue sending commercial messages.
Unsubscribe
Every commercial email includes a clear, functional unsubscribe mechanism. Unsubscribe requests are processed within 10 business days (typically within hours). You can also email info@3d3d.ca to unsubscribe.
Identification
All commercial emails clearly identify 3D3D Atlantic Cooperative as the sender, include our physical mailing address (Moncton, NB), and provide contact information.
Transactional Messages
Order confirmations, shipping notifications, and account-related messages are transactional and exempt from CASL consent requirements. These are sent only in relation to an existing transaction or account.